Terms and Conditions

Try on Approval

Dean Antiques offers a convenient "Try on Approval" service for our stock. We deliver selected pieces directly to your home, allowing you to see how they fit your space. If you’re not satisfied, our courier will collect the items, ensuring a hassle-free experience to find the perfect addition to your home.

Export 

Dean Antiques offers international shipping services, quoting both ocean and air freight to povide tailored export of items worldwide. 

14-Day Returns Policy

At Dean Antiques, we are committed to ensuring your complete satisfaction with every purchase. We understand the importance of finding the perfect piece, which is why we offer a 14-day return policy for your peace of mind.

Standard Terms and Condition

Eligibility for Returns

• Items must be returned in the same condition as received, with no damage, alterations, or signs of wear beyond what is necessary to inspect the item.
• Items must be securely packaged to prevent damage during transit.

Return Process

• Notify us of your intent to return the item within 14 days of delivery by emailing us at info@deanantiques.com.
• Once we confirm your return, you will need to arrange for the item to be returned to us.

Shipping and Costs

• The buyer is responsible for return shipping costs unless the item is faulty or not as described.
• We recommend using a tracked and insured delivery service to ensure the item is safely returned.

Refunds

• Refunds will be processed within 7 days of receiving the returned item, provided it meets our return conditions. Refunds will be issued to the original payment method.

If you have any questions about this policy, please don’t hesitate to contact us—we’re here to help.